Online booking & branded apps

Salon booking software.Open when clients are ready.

Salon Manager software brings salon booking software, your live diary and salon CRM together in one salon software system. Clients can book 24/7 without creating an account, using your configured services, team availability and booking rules. Connect deposits, card capture and waiting lists where configured.

Online booking is optional with Essentials and included from Premium. Branded apps require online booking and have separate package options.

A personal walkthrough • UK support • No obligation

Salon Manager

Online booking calendar showing available appointment times, booking summary and simple client details form

A client-facing booking experience connected with your salon diary.
15,000+people using Salon Manager
30+ yearsof experience in salon management software
UK supportonboarding, training and ongoing help

Built around the working day

How do you make 24/7 salon booking feel like your business?

Clients should be able to find a suitable appointment without calling during opening hours. Your salon still needs control over services, timings and preparation. Bring those needs together in a booking journey that reflects your brand and checks current diary availability.

Let clients book when they are ready, without waiting for reception to reopen. Your all-in-one software keeps online choices connected with live availability. Premium salons can offer a considered client journey, while multi-location businesses guide clients to the right salon. Review completion and waiting-list activity to find opportunities to grow revenue.

Easy for the client. Controlled by your salon.

Your online salon management system connects the client journey with the team’s working day. Account-free booking removes a step, while clear service choices help clients choose. Salon booking software checks configured availability, and salon CRM keeps each confirmed appointment connected to the client record.

See how this connects with your live appointment diary.

Let clients book their way, around the clock

How can an AI salon receptionist keep phone bookings open 24/7?

Some clients will always prefer to call. With the AI receptionist configured for 24-hour call handling, your booking desk can stay open around the clock. Clients can book by phone after reception closes, while your team stays focused on the people in the salon during the working day.

  1. Answer when clients are ready. Offer phone booking during busy periods and outside opening hours, with the call coverage you choose.
  2. Book against the live diary. Let callers book, check, move or cancel appointments using the availability in your salon software system.
  3. Keep the client journey connected. Use connected salon CRM records and an agreed handover route for requests that need your team.

Your online salon management system brings online booking, phone appointment requests and client records into the same working day. Clients choose the route that suits them, and your team uses the connected diary.

Explore the AI salon receptionist

The tools your team will use

What does a client see when booking online?

Choose the right location

For salon groups, clients can see each site at a glance and choose the most convenient one. Address, contact details and opening times are easy to find.

Select a service

Clients can browse or search your service menu, then choose the service and team member that suit them. Clear categories keep the choice quick and uncluttered.

Pick a live time and add details

Available dates and times are shown clearly alongside the booking summary. The client then enters a few contact details. No account or password is needed.

Secure the appointment

Depending on your salon rules, take a deposit or securely capture card details before the booking is confirmed. The requirement is explained clearly before the client submits.

Keep the opportunity with a waiting list

Instead of leaving, clients can share their preferred dates, days and time of day. Your team has a ready list of interested clients when space becomes available.

Show important messages at the right moment

Add tailored pop-up messages for skin tests, preparation or other essential information, so clients know what they need to do before requesting an appointment.

Follow the client journey

What will your clients see when they book?

From choosing a service to finding a time, each step uses the booking rules you set. These product screens show the choices available in the online journey.

Your brand, on their phone

Are branded salon booking apps available?

Branded apps for iPhone and Android give clients a direct route back to your salon. Clients can view and manage appointments through an experience built around your brand. Apps require online booking. They are included with Enterprise or available separately for £499 + VAT setup and £49 + VAT per month.

We will confirm compatibility, configuration and included features before you choose. Apple, App Store and iPhone are trademarks of Apple Inc. Google Play is a trademark of Google LLC.

From features to everyday work

Which controls shape your online booking journey?

Control What it affects Why it matters
Services and team members Who and what clients can book online. Offer the appointments suitable for self-booking.
Timings and processing Service length, finishing time and usable gaps. Keep offered availability realistic.
Rooms and resources The space and equipment needed for a service. Match appointments with what the salon can deliver.
Deposits and card capture The payment requirement before confirmation. Support your stated cancellation and no-show policy.
Waiting lists Clients interested in dates that are not available. Keep useful preferences when a suitable time cannot be found.

Online booking is optional with Essentials and included from Premium. Deposits and card capture need a suitable payment setup. Branded apps require online booking and have separate package and add-on options.

Make it work your way

How do you launch salon online booking?

  1. 01

    Check your diary rules

    Review services, timings, team availability, rooms and resources. Decide what clients should be able to book online.

  2. 02

    Shape the client experience

    Choose your design, important messages and payment rules. Test a complete booking on a phone and desktop.

  3. 03

    Share and review

    Link clients to your booking journey. Review completed appointments, waiting lists and feedback, then refine the setup as needed.

Salon software UK

What should you test when choosing salon booking software?

The best salon software for online booking should work clearly for clients and respect your salon’s rules. Book from a phone as a new client. Check how quickly you can find a service, choose a time and understand the payment policy. Then change the availability in the salon diary and check the client journey again.

If you need salon software for groups, test how clients select a location, see its services and choose an available appointment. Check the resulting booking in the correct salon diary.

For the wider salon software system, compare packages and inclusions and see the full feature range.

Frequently asked questions

What else would you like to know?

Clear answers about online booking & branded apps, before you choose your setup.

Have a workflow we have not covered? Talk it through in your demo.

What is salon booking software?

Salon booking software manages appointment availability and reservations. Salon Manager connects online bookings with the same live diary used by your team. Clients choose from configured services, staff and available times. Your salon controls booking rules and any supported deposit or card-capture requirements.

Can clients book without creating an account?

Yes. Clients can choose a service, team member and available time without creating another account or remembering a password.

Does online booking update the Salon Manager diary immediately?

Confirmed online bookings update the connected appointment diary in real time, using the availability and rules configured by the salon.

Can the salon control which services, staff and times are available?

Yes. The salon controls relevant services, staff, rooms, resources, durations, processing time, booking gaps and other availability rules.

Can online booking take deposits or securely capture card details?

Supported configurations can take deposits or securely capture card details to help salons apply cancellation and no-show policies. The appropriate option depends on the selected payment setup.

Are branded salon apps available?

Branded salon apps for iPhone and Android are available for suitable setups. The team can confirm compatibility, configuration and cost during a demonstration.

What does the 87% online booking figure mean?

It measures visitors who reached the Salon Manager online booking site and completed a booking in the published platform data. Individual salon results vary and are not guaranteed.

Which package includes salon online booking?

Online booking is included in Premium, Premium Plus and Enterprise. Essentials customers can add it optionally. Deposits and card capture also need a suitable payment setup.

How much do branded salon apps cost?

Branded apps cost £499 + VAT for setup and £49 + VAT per month when added separately. They require online booking and are included with Enterprise. Confirm your full package quotation.

Can clients book by phone 24 hours a day?

Yes. With the AI salon receptionist configured for 24-hour call handling, clients can call and book available appointments even when reception is closed. It uses the live diary in your online salon management system and connected salon CRM records for routine appointment requests. Your team can confirm call coverage, setup, costs and the handover route in a demonstration.

Your salon. Your workflows.

Try the journey your clients will use.

We will book a real service, review preparation messages and show how appointments, waiting lists and payment requirements reach your team.

Book My Tailored DemoCall 01865 649330

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